Year 2017 – an important step in Romania’s path to institutional digitalization. A growing demand for more applications surfaced, as well as a subsequent need for application services. NAFA decided to implement a datacenter network to span across all the processing platforms (and NAFA’s legacy data processing systems) in a modern “private cloud” type system.
And it was all made possible through RAMP – the Revenue Administration Modernization Project.
In Romania, the National Agency for Fiscal Administration is responsible for administering taxes, customs and social insurance contributions. It operates on a national level, with headquarters in Bucharest, plus offices and customs points all around the country. Thousands of employees, massive amounts of data. Digitalizing the system required network improvement of data centers all across Romania.
NAFA needed to implement a data center network to span across the processing platforms in a modern, private cloud type system and a comprehensive network and application protection platform for all the network segments deployed in the ICT infrastructure.
Using resources from national budget and World Bank loans, NAFA authorised us to upgrade its ICT platforms as part of RAMP. The core of this operation was the development of three data centres in Bucharest and Brasov.
Throughout a 6 month delivery timeline we supplied, installed and configured an acceleration and protection subsystem with global server load-balancing and DNS firewall capabilities, as well as an application delivery & firewall subsystem for the whole NAFA data center and application ecosystem.
The process was led by a team of 5 highly skilled specialists, each cross-certified at the highest level of the corresponding technologies, implementing the project according to the best practices in the industry.
During the contracted 3 years support services, we supplied NAFA with a dedicated team of skilled support engineers, for personnel training and network maintenance.
The successfully implemented platform offered NAFA a wide range of specific functional, technical and transactional performance capabilities that they had no prior means of achieving.
Moreover, the project supplied the security features for more than 30.000 concurrent users across the two existing NAFA sites. The platform supports, holds and operates with detailed information sets for at least 5 million external users and at least 50.000 internal and extranet users.
In addition to that, NAFA also gained a wide range of operational benefits that resulted directly from launching and running the platform, increasing control and security over applications and data.
By the end of the project, we helped NAFA obtain increased productivity from both the IT department and other internal departments by minimising the reaction and resolution time in case of incidents and by eliminating idle time of the application services.
The platform also increased the accessibility and performance rate for all internal and external services provided by NAFA’s ICT infrastructure.
At the same time, it reduced data leaks by preventing the automation of information system attacks and obtained an exponential reduction of reaction times for web applications.
Last but not least, it greatly improved NAFA’s relationship with the citizens, guiding a rigid old-fashioned institution on its first steps towards modernisation.